99 % reduction of customer payment failure rates

Following the successful introduction of Intercope’s BOX product for all their FileAct traffic to ensure SWIFT CSP security compliance, one of the UK’s top 4 banks saw a large reduction in the number of customer payment failures.

Inbound file failures were down to 0.02%, and to less than 0.01% for all their EBA SEPA traffic – a 99% reduction from what they were previously. 

This significantly reduces the workload for the Operations teams at the bank and provides their customers with a better payments experience. 

BOX Messaging Hub as a platform for outsourcing of SWIFT infrastructure – Commerzbank and equensWorldline form a strategic partnership for Payments Processing

In a separate contract, signed earlier, Commerzbank will also outsource its Financial Messaging SWIFT Infrastructure to equensWorldline. This highly available, secure and scalable platform for Financial Messaging is based on a new partnership with Intercope and its BOX Messaging Hub. The Financial Messaging Service is fully CSP-compliant and can be used by financial institutions of all types and sizes. By outsourcing this sensitive and mission-critical environment to equensWorldline, Commerzbank is distinguishing itself as a frontrunner, tier-1 global bank.

Read the whole story on the Worldline Blog.

Fast security compliance through next generation financial messaging

Together with equensWorldline, a subsidiary of Atos, INTERCOPE created the first-ever fully CSP-compliant highly secure and scalable Financial Messaging Service for financial institutions of all types and sizes, including tier 1 banks.

Read the whole story on the Atos blog.

7th BOX User Forum hosted by DZ Bank in Düsseldorf

IBM Webinar about archiving and processing of ISO 20022 messages