Handling external and internal communications effectively and efficiently is and always has been the lifeblood of any company. The large number of formats involved including facsimile (Fax), eMail, Short Message Service (SMS) and all flavors of XML based documents compound the issue. For financial institutions older technologies such as telex and the more modern SWIFT based messaging may also be involved.

Companies pursuing growth strategies involving mergers and acquisitions which multiply the complexity and cost of integrating many disparate application systems have particular problems. They have a need for tight, but flexible integration with existing and new business applications without the expense of rewriting or converting existing code.

MessagePlus/Open is a modern state-of-the-art messaging platform providing a perfect solution for the issues outlined above. MessagePlus/Open includes all functions provided by FaxPlus/Open. However, MessagePlus/Open has been built on a completely new architecture exploiting an RDMS and Web application server. Compared with FaxPlus/Open, MessagePlus/Open provides more flexible and configurable message processing flows required in complex message processing scenarios.

Even a highly tailored solution specific to your company will be based on standard MessagePlus/Open components thus avoiding problems created by "customer specific" products.

MessagePlus/Open is scalable to handle the most demanding needs of any business and runs on a variety of different operating system platforms in centralized and distributed configurations.

A very powerful feature of MessagePlus/Open is the 30 out-of-the-box integration modules for popular applications such as Lotus Domino, Microsoft Exchange, SAP, etc..

Regulatory compliance regimes and good business practice increasingly dictate that companies keep full records of internal and external communications. Many organizations are using IBM’s Content Manager as their central repository for unstructured data and MessagePlus/Open provides modules to integrate seamlessly with Content Manager and other applications.

The following list briefly describes several solution examples and highlights the MessagePlus/Open features which were key factors in the decision:

A major German bank replaced some 30 separate legacy messaging systems with a single MessagePlus/Open installation to provide a cost effective, highly available, automated high volume message distribution system (e.g. fax, mail and telex) - Choice of platform, security, scalability and distributed components were key decision criteria.

One of the largest UK insurance companies consolidated their fax and email handling including complex automated data enhancement (e.g. mail to fax, data enrichment like addition of signatures, etc.) and message type transformations (e.g. mail to fax;) – Application integration, complex message processing functions and expansion capabilities were key factors in choosing MessagePlus/Open.

A message processing system for a German bank handling multi-billion euro transfers with lots of interactions for SWIFT, Telex and Fax messages. A key requirement of such a system was sophisticated access control and complex rules relating closely to the bank’s authorization structure. MessagePlus/Open’s Graphical Client, its sophisticated User Profile Management and flexible message processing options were all key factors in the decision.

Regardless of how challenging your demands for message handling are, and regardless of whether your company operates in Banking, Insurance, Government or general industry MessagePlus/Open offers all the functionality to fulfill your individual requirements.

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