FaxPlus/Open

Fax – a major medium of business communication …
Fax as a means of business communication is often assumed to have been replaced by email many years ago. The reality is somewhat different. Today more than 200 million fax machines worldwide (and the numbers are growing each year) are sending more than 120 billion faxes annually. Fax is seen in many cases as more secure than email and more likely to be evidentially accepted. The synchronous nature of fax and the difficulty of corrupting fax messages (through hacking and other means) are both powerful reasons why the volume of fax traffic is still increasing and why fax is seen as a more reliable communications medium than email. Fax documents remain essential to business processes across all industries.

… still processed manually in many cases
Although huge volumes of critical business information is sent and received via fax each day by companies of all sizes, faxes have either not been addressed by IT based business applications and archiving solutions, or have only been addressed in a very rudimentary way. Typically faxes are received on individual physical fax machines or basic LAN fax server solutions and not integrated into IT based business processes.

The consequences of this deficiency are obvious: